“I wanted to thank you again for taking such good care of us at TNT. You are always there when we need you. You should open up a school and teach customer service. Seriously…YOU are the best and super-fast. I appreciate all you do for us.” – Tom Lawler, TNT Roofing

“As a small business owner, it was a huge leap for me to hire my first W-2 employees several years ago. One of the stressors I felt was the burden of processing payroll and ensuring its accuracy, consistency and efficiency as my company grows. It wasn’t something I felt equipped to handle, nor did I want to focus my time and energy on managing it myself. Payroll Partners was recommended to me by another business owner, and I haven’t looked back since! My company has experienced zero errors in our payroll since becoming a customer in 2016. Additionally, their personalized customer service is second-to-none, with rapid responsiveness to emails and phone calls whenever I have a question or need specific payroll information. Working with Payroll Partners makes my job as a business owner so much easier, and at a very competitive rate. One of the best decisions I’ve made!”
-Maggie Frye, Core Consulting Group

“I no longer wanted to be a small fish in a big pond. I wanted a team of dedicated professionals that were responsive and available when I needed assistance. I wanted a payroll provider that was an expert in payroll. A group that would have the answers and if needed, would know where to find them. Payroll Partners provided the level of customer support that I was looking for and the platform is very robust, yet user friendly. My Payroll Partners team is amazing! The implementation went extremely well, and I always had my questions answered, no matter how many times I asked! Their patience and professionalism were top notch and continues through today. I feel that I have a team of experts that I can call upon to support me when needed. Transitioning to Payroll Partners has been one of the best decisions I have made operationally at DeanHouston+. I cannot stress enough how thrilled I am with technology. However, the customer service is top notch! I wish I had made this transition years ago!”
– Rene Normand, DeanHouston+

“Simply put, Payroll Partners is a pleasure to do business with. In this fast-paced world where time equals money, Payroll Partners has definitely saved me both. I appreciate their service, reliability, and expertise. Their customer service is like no other and are a pleasure to work with.”
– Tracy Gallenstein, 3Gs Liquor

“We have been utilizing Payroll Partners for more than seven years. It is rare for a company to pleasantly surprise you on a consistent basis, but that’s what Payroll Partners does. There have been many occasions where I have needed something researched or some sort of specialized report created and, without exception, our account reps have exactly what I need to me in much less time than I thought it would take. As a business owner, it is valuable for me to be able to have partners who I can trust to take care of the day to day tasks so I can focus on core business necessities. Payroll Partners gives me peace of mind knowing that I do not have to worry about payroll. “
– Mike Williams, Sherill Morgan

“Payroll Partners is truly a valued partner for Vero RN. Payroll Partners provides the payroll expertise we need with outstanding customer service.”
– Charlene Adkins, Vero

“Small business owners do payroll internally, but they are missing out on saving themselves so much time and stress. Payroll Partners takes care of tax issues, time management, the whole service, and that is what makes it so much easier. It is so nice to not have to worry about it, and you can trust them because they have experts who deal with it all the time. Time saved, that is the biggest thing for me. For what I am paying Payroll Partners to do and save me such peace of mind, I am saving time and I am saving money.”
– Rob Jerger, Cincinnati Investment Advisors

“There are a lot of options for payroll processing. Every year we receive multiple offers to switch providers, frequently by large companies offering incentives. In the days where services seem to be commoditized, we stick with Payroll Partners for two very important reasons: 1) we have a dedicated specialist who knows our accounts, is easy to reach, responds quickly, and reminds assuredly; and 2) Payroll Partners is always willing to go above and beyond with any request. We cannot put a price on peace of mind, and Payroll Partners provides that in spades.”
– Crestpoint Companies

“We were with a national payroll firm who struggled to understand our area’s municipality tax system. It was suggested to find a local payroll company and Payroll Partners was recommended. They showed a clear understanding of our community’s municipality tax system. Another strong benefit to Payroll Partners is that we have one contact person who knows our company and our habits. The previous national company that we were with was always changing staff and we had a new contact person monthly.”
– Tammy Bravo, Executive Transportation

“Our biggest challenge was integrating our scheduling tools with timekeeping and payroll. The key is that we can fully customize it for each location that we work with. No two facilities that we work with are the same. We take a lot of pride in being able to have a fully unique experience for each customer and the software that we integrate with Payroll Partners allows us to keep it that way. With our payroll we tried to build a self-maintaining ecosystem that lets each person make decisions in their area- our lifeguards, our managers, our supervisors and finally HR. This relieves a major administrative burden. By creating a system that self-guides on each level, we don’t end up with a mess on payroll week. Scheduling is clear, clock-ins match it, missing time punches are solved before crunch time. It’s impossible to get consistent communication with other payroll companies. They don’t have direct emails or phone numbers. I appreciate that the challenges you bring to Payroll Partners are treated like a math problem and it’s their job to solve it. The shift to viewing issues analytically takes any stress away.”
– Shane Wiggins, Swimsafe Pool Management, Inc.

“Our challenges in the past with other payroll providers were getting a timely response or in some cases no response at all. The responsiveness of Payroll Partners has been exceptional! I definitely spend a lot less time “on hold” to get the needed assistance and proper action to solve our issues. It saves time, money, and frustration. They provide us with a dedicated team to assist in our day-to-day needs and they follow up to make sure you’re happy with the results.”
– Kevin Blanton, Sheffer Corporation

“Payroll Partners staff is amazing! Using the benefits portion has been such an amazing experience. We were able to eliminate paper forms. Before this year we also used a spreadsheet to calculate PTO. With over 100 employees of different tenures, this calculation was not easy and prone to errors. We sent Payroll Partners our new PTO policy and they put all the information in the system. The system now calculates PTO for us, saving time and ensuring accuracy. The system makes compliance easier to manage. It is super easy to use and has freed up so much time to focus on our strategic priorities. They explained everything each step of the way, and they are always available for any questions that come up.”
– Karen Zengel, St. Vincent DePaul Northern Kentucky

“Working with Payroll Partners has been a great experience for us. The entire process has been seamless, and everyone has been pleasant to work with.”
– Matt Appenzeller, Southern Ohio Chamber Alliance

“Before we started with Payroll Partners, our bookkeeper did our payroll, and we had a manual time clock. We now have direct deposit, clear records of raises and employee data, and each employee has access to their pay information. I have always found your staff helpful with any issues we may have.”
– Tony Beimesh, Idlebrook Promotional Products

“The other bigger companies have great bells and whistles. It’s impossible to get that kind of service and that’s the main reason. When you need something how long will you wait when you have an emergency.”
– Captain Ben Bernstein, BB Riverboats

“We were referred to Payroll Partners, and by switching we simplified the process of submitting and executing payroll. They are easy to work with, pleasant people to work with, very attentive and willing to help.”
– Jack Wells, Boone County Distillery Co.

“As the Executive Director of the Huber Heights Chamber of Commerce, I am pleased to share my appreciation for Payroll Partners. Their commitment to customer-focused service and unmatched efficiency has set a high standard for payroll support in our community. Payroll Partners consistently delivers precise, timely payroll solutions, making it easy for businesses to focus on their growth and operations. Their team is highly responsive and goes above and beyond to ensure every client’s needs are met with accuracy and care. Payroll Partners is truly an asset to any organization looking for dependable, customer-oriented payroll services.”
– Mason Hutton, Huber Heights Chamber of Commerce

“Payroll Partners takes personal care of businesses of all sizes. I’ve been so grateful for their support of our small team at the Anderson Area Chamber, handling our payroll needs and with the same quality attention they give bigger companies. I appreciate Payroll Partners’ involvement in the community and their commitment to helping chambers serve businesses; their representatives are always volunteering, sponsoring, and serving as a valuable information resource!”
– Sarah Celenza, Anderson Area Chamber of Commerce

“Since partnering with Payroll Partners in April 2024, we have experienced exceptional customer service and a commitment to understanding our unique needs. Unlike larger HR technology corporations, Payroll Partners provides a personalized approach, ensuring quick and efficient responses to employee concerns. They have helped us streamline our benefit enrollment process and create a centralized hub for all HR resources, significantly reducing administrative burden. The dedicated point of contact they provide makes a tremendous difference, offering peace of mind and reliable support. Working with Payroll Partners has been a fantastic experience, and we truly appreciate their commitment to excellence!”
– Erin Rehkamp, Owen Electric

“We were not getting service or support; it was very difficult to get anything done for several years. Since we moved to Payroll Partners, it’s been smooth payrolls, HR support has been very helpful, amazing service and support since onboarding has been a positive experience. It’s like night and day compared to my previous provider!”
– Derrick Trammell, FamilyCare Counseling Solutions

“We partnered with Payroll Partners in October 2024 to streamline payroll, scheduling, and HR processes, moving away from a manual and disorganized system. Their new platform has made operations more official, efficient, and structured, replacing scattered documents and separate apps. The Payroll Partners team has been patient, responsive, and supportive throughout the entire process, from implementation to ongoing service! We feel confident and secure, knowing their HR and payroll needs are in expert hands!”
– Emily Shinkle, Carabello Coffee

“Switching to Payroll Partners has been a game-changer for our business. The team is incredibly responsive and customer-focused, making payroll processing much smoother and more efficient. Their attention to detail and willingness to go the extra mile ensures that we always have the support we need. We’ve found them to be easy to work with and a true partner in managing our payroll needs. Highly recommend!”
– Christopher Atwell, Fort Mitchell Country Club

“Since partnering with Payroll Partners in 2022, I’ve experienced an unmatched level of transparency, responsiveness, and personal service—qualities that were missing with our previous provider. I chose them because I trusted Noah to take care of us, and he’s never let us down. Their consistent support and reliability have made them our preferred payroll partner, and I recommend them to everyone I know.”
– Bill Aseere, Space Cowboys Restaurant Group, LLC

“We started working with Payroll Partners in July 2023, and the difference has been night and day. We chose them for their outstanding customer service—and they’ve delivered. Whether it’s a quick question or a complex issue, they’re responsive, knowledgeable, and genuinely care about helping us succeed. Unlike larger providers where you’re just a number in a queue, with Payroll Partners we have a dedicated specialist who knows our business and resolves problems. Payroll and HRIS can be complicated, but it’s how a company responds when things go wrong that truly shows their value—and that’s where Payroll Partners stands out.”
– Jill Routte, Corken Steel

“We started working with Payroll Partners in Spring 2023 after meeting in person and immediately feeling like we’d found the right fit. It didn’t feel like a sales pitch—it felt like a solution. They’re incredibly responsive, personable, and we never feel like just another customer. Everyone we’ve worked with has been helpful, knowledgeable, and genuinely invested in our success.”
– Alicia Turner, Cornerstone Equipment

“We partnered with Payroll Partners in 2024 after selecting them for their services, cost, and strong HRIS offerings. Their team went above and beyond during implementation—holding extra meetings, reviews, and demos—and their support hasn’t stopped there. Post-implementation, their collaborative and responsive approach has made a huge difference, with timely follow-through and consistent support every step of the way.”
– LaVerne Fudge-Williamson, Diversified Systems